I've been a member of voices.com for so long that I don't recall a human having to process the order. But it has been a few years. When my membership was about to expire, though, Laurynda contacted me personally... that was a pretty personal touch since they have so many members.
Even if it takes a few days... membership at voices.com has been so worth it for me! My very first job there garnered $1800. I think it was the first week I was on there, too.