Voices.com has won a CRM Magazine Market Award

[KatsVoice]

Congratulations!

Kat

[Lee Gordon]

Originally Posted by voicesdotcom

Anyone who gets a job or has an experience they'd like to share can submit their good news to be posted.

What if our experience is not quite so good? After only about 3 weeks of being a premium member at Voices.com I received a response to one of the leads I answered (quicker initial response than I got at Voice123). The voice seeker said he liked my voice and thought I would be a good choice for his project but asked if I could reduce my price by $25. Since the reduced rate was still reasonable for a simple IVR job, I immediately wrote back and agreed to knock down my fee. I never heard back from him. I even called him and left a message
but still nothing.

In fairness, I have not contacted anyone at Voices to ask them to look into this to see if perhaps there has been some miscommunication. And I am pleased that Voices makes the seeker's contact information available so that I could place the phone call.

[voicesdotcom]

Hi Lee,

Thank you for letting me know. Were you in a contractual agreement with the client?

If you enter into an agreement, particularly if you use SurePay, we will be able to mediate on your behalf with the client more effectively.

Should you have any questions about a job, please contact Erica Bontje. You can reach her at erica@voices.com. She's also here on the boards :)

Cheers,

Stephanie

[voicesdotcom]

David found this article in CNN Money this morning - here's to another happy dance :)

http://money.cnn.com/news/newsfeeds/...11092007-1.htm

[dnegrey]

Thanks for sharing the article, Stephanie. Also, kudos to you and the company for great customer service! It's appreciated :-)

[Lee Gordon]

Originally Posted by voicesdotcom

Were you in a contractual agreement with the client?

If you enter into an agreement, particularly if you use SurePay, we will be able to mediate on your behalf with the client more effectively.

No, it hadn't progressed that far. The voice seeker wrote to me with the following:
"Thanks for the audition. My budget for the 600 words is xxx dollars. If this interests you, please let me know. In either case, you have a good voice, and best of luck with your career."

I wrote back, agreeing to do it for his price but never heard anything from him again.

I want to make it clear that I am not complaining about Voices.com or their level of service. I don't think there's anything Voices.com could have done about this. It was just a case of "S**t Happens" that I was sharing with the community.