I don't want to go into it in detail, but I just had a transaction with voice123 that left me a bit hurt and very offended. I was emailed by them personally to ask for my opinion on their system since I've been a member for awhile. I wrote back what I felt honestly. It may have been a bit TOO honest, but it was truly how I felt and I did apologize if the tone came off as rude at the end of the email, telling them how much I appreciated them asking me for my feedback. The reply I received was very rude, basically making me into a bad guy and advising me that I should not be telling people out here in my classes that I prefer voices.com to voice123 when asked because "it's a small world after all". (I had mentioned that when asked, I do say I prefer voices.com and gave them the reasons why so that they knew! I was trying to be helpful on how they could improve their systems.)
The e-mail goes into other issues they apparently have with me over a forum post on their board awhile back when I was unhappy with their customer service, saying I started a toxic thread with a false accusation. I still do not feel I was wrong, but that's besides the point. Again, their reply today made me feel hurt and as if they were threatening me.
Anyways, I just had to add, their customer service is horrendous. As mentioned by a few others in this thread, if you email them about an issue, they will turn around and tell you that you are the one that is wrong. This time, I didn't even email them - they emailed me asking for my opinion!
I know this post is probably going to come back to haunt me, but I wanted to let people know of my experience.
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