The last time I sent an email to customer service was late last week. Still no response. It was about.... (surprise coming here...) LEADS! You didn't guess did you???
dang.
I seldom open my daily summaries, but I did this time and among female only or location specific leads (that I DO understand why I didn't get), was a lead PERFECT for me. The system would NOT allow me to audition, as I was never invited in any way, AND the lead was still looking for auditions.
As far as I'm concerned that amounts to keeping me OUT of the market place, NOT giving me an entry into it (which is what I thought I was paying for). I have been contemplating asking for a refund, but in another reply, I said I'd been looking at it as "pay to practice".
Today, I'll tell voices.com to let me practice at a cheaper rate and am canceling VO123.
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